Privacy policy | Biochar Hellas

Last updated: December 12, 2025

This Privacy Policy describes how Biochar Hellas S.A. (“Company”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you visit and use our website www.biocharhellas.com (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company refers to Global Esco Hellas P.C., Moschato, 18345, Greece.
Data Controller refers to Global Esco Hellas P.C. under the General Data Protection Regulation (GDPR).
Country refers to Greece.
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data means any information relating to an identified or identifiable individual.
Service refers to the Website.
Usage Data refers to data collected automatically when using the Service.
Website refers to www.biocharhellas.com.
You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you contact us or subscribe to our mailing list, we may collect:

Email address
First and last name
Phone number
Address and location details (if provided)

Usage Data

Usage Data is collected automatically and may include:

IP address
Browser type and version
Pages visited
Date and time of visit
Time spent on pages
Device identifiers and diagnostic data

Information from Third-Party Social Media Services

Our website includes links to our official pages on Facebook, LinkedIn, and Google.

If you interact with us through these platforms (for example, by following our pages, sending messages, or engaging with our content), we may receive information that you choose to make publicly available, such as your name, profile information, or messages.

We do not offer account creation, login, or authentication through social media platforms on this website.

The processing of your personal data by these third-party platforms is governed by their own privacy policies. We encourage you to review the privacy policies of Facebook, LinkedIn, and Google.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve and analyze our Service.

Cookies

Cookies are small files placed on your device. You can configure your browser to refuse cookies or notify you when cookies are being sent. However, some parts of the Service may not function properly without cookies.

Types of Cookies Used

Necessary Cookies: Essential for the operation of the website
Functionality Cookies: Remember your preferences (such as language)
Analytics Cookies: Help us understand website usage

Non-essential cookies are used only after you provide explicit consent through our cookie banner. You may withdraw your consent at any time.

Use of Your Personal Data

We may use your Personal Data for the following purposes:

To operate and maintain the website
To respond to inquiries and manage requests
To provide updates, newsletters, or relevant information (if you opt in)
To analyze website usage and improve performance
To comply with legal obligations

Legal Basis for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate business interests, provided these do not override your rights

Retention of Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Usage Data is generally retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your data may be processed at the Company’s offices or by service providers located outside your country. We ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable law.

Your GDPR Rights

You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

Disclosure of Your Personal Data

We may disclose your personal data:

If required by law or public authorities
To protect the rights or safety of the Company or users
In connection with a business transfer (merger, acquisition, or sale of assets)

Security of Your Personal Data

We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is completely secure.

Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal data from children.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: george.sanidas@biocharhellas.com